We stand behind every calculation. If HOATax makes an error that results in an IRS penalty, we'll reimburse you for the penalties and interest charged.
Eligibility. This guarantee applies to paid File and Pro plan filings only. The guarantee does not apply to Free plan filings, draft calculations, or any return that was not generated and downloaded through the HOATax platform.
User Accuracy Requirement. The guarantee is conditioned on the user providing accurate, complete, and truthful input data. HOATax relies entirely on the income amounts, expense amounts, categorizations, EIN, and other data entered by the user. Errors resulting from incorrect user input are not covered.
60-Day Notification Window. Claims must be submitted to HOATax within 60 calendar days of the date on the IRS penalty notice. Claims submitted after this window will not be eligible for reimbursement.
Coverage. HOATax will reimburse you for penalties and interest charged by the IRS or state tax authority that result directly from a HOATax calculation error. Reimbursement is limited to the penalty and interest amounts solely and directly caused by the confirmed software error.
Scope. This guarantee covers only penalty and interest amounts directly and solely attributable to a mathematical calculation error in the HOATax software. It does not cover tax liability itself or penalties and interest attributable to any other cause.
Sole Remedy. This guarantee constitutes your sole and exclusive remedy for HOATax calculation errors. In no event shall HOATax's total liability exceed the amounts covered under this guarantee or the amount you paid to HOATax in the twelve months preceding the claim, whichever is greater. See our Terms of Service for the full limitation of liability.
Verification. HOATax reserves the right to request additional documentation to verify the claim, including your original financial statements, the IRS correspondence, and any relevant supporting records.
No Professional Advice. Nothing in this guarantee constitutes tax advice, legal advice, or a representation that HOATax is a licensed CPA firm, enrolled agent, or tax attorney. You remain solely responsible for the accuracy of your filing and are encouraged to consult a qualified tax professional before filing.
Modifications. HOATax reserves the right to modify or discontinue this guarantee for new filings with 30 days' notice. Any guarantee in effect at the time of a paid filing will remain in force for that filing for 12 months from the filing date.